We introduced our brand new SL-1000 light on November 27th, 2020 just in time to be included with our Black Friday 20% off sale. We wanted to release the SL-1000 before the sale so everyone had a chance to get our newest product at the discounted pricing. The sale went great and we appreciate everyone's support and excitement for the launch of our new light. We can't wait to get the SL-1000 shipping.
Going into the launch, it was our goal to receive the SL-1000 stock on December 20th to begin shipping. During our quality control inspection this week, we found some inconsistencies with the side button and top button performance between different units. Long story short, they weren't as "clicky" as we wanted and varied too much between units. So, we decided to make a small change to the button designs to make them "clickier" and eliminate any inconsistencies between units so every light has the best possible buttons to last for years.
This change will delay our shipping time frame by 2 weeks. We are now on track to begin shipping SL-1000 units from ShredLights HQ in the first week of January with the updated button designs. We understand the delay is less than ideal but we know it's our responsibility to deliver the best quality product to our customers.
If you ordered additional items with the SL-1000, your partial shipment will be fulfilled this week (11/30 - 12/5) and your SL-1000 items will be sent separately in the first week of January at no additional shipping cost.
We sincerely apologize for any inconvenience this may cause. Please reach out if you have any questions about your order to Support@ShredLights.com and we'd be happy to help. We will let everyone know as soon as we have the SL-1000 stock and are ready to begin shipping.
Thank you for your patience and support, we promise the wait will be worth it!
- The ShredLights team