As of April 23rd, 2020 we have updated the firmware on all SL-200 lights. If you live in the United States and purchased SL-200 lights before that date, this is your option to upgrade your light's firmware. Please read everything below and make sure you understand clearly before purchasing.
- 2020 Firmware upgrade for up to six SL-200 ShredLights (White or Red)
- Return Shipping back to you
Please allow 2-4 business days for the upgrade once we receive your lights.
STEP 1: Prepare your lights for shipping with a card including your full name, email address, order number from the upgrade purchase, and return mailing address for us to mail the upgraded lights back to.
STEP 2: Mail your lights to the address below. We recommend using USPS First Class Package and scheduling a free pick up for the next day's mail service. We will send you an email to confirm we've received your lights as soon as they are delivered to us, but please keep an eye on your tracking number.
*Note* We do not take any responsibility of your lights until we receive them to our office from the mail courier.
STEP 3: Your lights will be upgraded to the new firmware in the order they were received to our office. This may take up to 4 business days depending on order volumes.
STEP 4: We will create a new order and ship your lights back as soon as they have been upgraded to the new firmware. You will receive an order confirmation and tracking number via email when they are ready to ship.