Product Questions

How long does the SL-200 take to charge?

When completely dead, ShredLights take 2 hours to recharge fully. The indicator light in the lens of the ShredLight will go from red to green when fully charged.

How long is the battery life of the SL-200?

White Lights: Low Power (25 hours), Medium Power (6 hours), High Power (3 hours), Slow Flash (48 hours), Fast Flash (12 hours), Burst Flash (40 hours).

Red Lights: Low Power (50 hours), Medium Power (20 hours), High Power (10 hours), Slow Flash (150 hours), Fast Flash (40 hours), Burst Flash (150 hours).

Shipping Questions

How much does shipping cost?

Shipping cost varies depending on the shipping method chosen. You can estimate your shipping cost on the cart page.

How long does shipping take?

Shipping speed also varies depending on the shipping method chosen. A general guide on shipping timelines are as follows:

USPS First Class Package: 3-5 Business Days

USPS Priority Mail: 2-3 Business Days

USPS International: 7-21 Business Days

DHL Express: 3-5 Business Days

UPS Ground: 3-5 Business Days

Do you ship to my country?

Yes. We offer DHL Express shipping nearly anywhere in the world. However, as of 9/1/2019 we will no longer be covering import taxes and customs fees for deliveries. To help avoid these, we suggest finding a local retailer.

Warranty Questions

What does the 90 day included warranty cover?

All ShredLights SL-200 lights have a 90-day limited warranty that covers any manufacturing defects, tears in the rubber casing or O-ring, and damage to the S-LOCK attachment mechanism. The warranty does not cover water damage; ShredLights are IP65 water resistant, not waterproof. Avoid severe exposure to water and always make sure the lights are dry before charging.

What is your return Policy?

We offer a 30-day money back guarantee on all orders placed at ShredLights.com. If you are not satisfied with your purchase, please contact us at Support@ShredLights.com and mail the items you'd like to return to: ShredLights RMA, 3780 Hancock St., Suite B, San Diego, CA 92110. We'll send you a full refund once we receive the items back, and the money will be back in your bank in 2-3 business days.

How do I file a warranty claim?

Please visit the warranty claim page to start the process. Our support team will get back to you in 1-2 business days.